Effective Date: July 24, 2024
At Tennis S, your privacy is a priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
1. Information We Collect
a. Personal Information:
- Registration Data: When you sign up, we collect your name, email address, contact details, and payment information.
- Profile Information: Information about your tennis experience, goals, and preferences.
- Communications: Any correspondence through our platform, including messages between players and coaches.
b. Usage Data:
- Technical Information: IP addresses, browser type, device identifiers, and other technical data.
- Interaction Data: Details about how you interact with our site, including pages visited, links clicked, and search queries.
c. Cookies and Tracking:
- We use cookies and similar technologies to enhance your experience, personalize content, and analyze site traffic.
2. How We Use Your Information
a. Service Delivery:
- To facilitate bookings, process payments, and manage communications between players and coaches.
- To provide customer support and resolve disputes.
b. Personalization and Improvements:
- To personalize your experience based on your preferences and past activities.
- To improve our services, develop new features, and conduct market research.
c. Marketing and Communications:
- To send you newsletters, promotional offers, and updates about our services.
- You can opt out of marketing communications at any time.
3. Sharing Your Information
a. With Service Providers:
- We may share your data with trusted third-party service providers who assist us in operating our platform, such as payment processors, email service providers, and analytics companies.
b. Legal and Compliance:
- We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.
c. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
- We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
a. Access and Correction:
- You can access and update your personal information through your account settings.
b. Data Portability:
- You have the right to request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
c. Deletion:
- You can request the deletion of your account and personal information, subject to legal and contractual obligations.
d. Opt-Out:
- You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.
6. Cookies and Tracking Technologies
- Cookies: We use cookies to remember your preferences, personalize content, and analyze our traffic.
- Third-Party Analytics: We use third-party analytics services to understand site usage and improve our offerings.
7. Children’s Privacy
- Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it.
8. International Data Transfers
- Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our site with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@tenniss.com.